Your customers with consistently great

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agents. Our AI can promote their loyalty by improving jobsatisfaction. And when new hires are needed, it helps reduce the onboardingperiod , so new employees can help customers more quickly. Encourage continuousimprovement of workflows and resources To continue reducing tickets, AI canhelp ensure your resources are up-to-date and optimized when customer needschange. If the AI ​​detects an increase in new questions on a specific topic,for example, it can recommend workflow changes or additions to your help centercontent, reducing the involvement of human agents. Build customer loyaltyCustomer experience has become an increasingly important differentiator fromthe competition. In fact, 80% of business leaders highlight the essential

role that service excellence plays in protecting themselvesin times of economic uncertainty. According to  Chinese Malaysia Phone Number List our research, businesses usingZendesk AI saw notable performance improvements in two key areas: 30% fasterresolution times and an increase in CSAT of two percentage pointsyear-over-year. other. Reduce costs associated with customer service Agility isabout maintaining the same performance under pressure, but AI can actuallyreduce customer service costs over time, freeing up budget for other importantuses. 59% of organizations have already seen a positive ROI from their AI CXinvestments. Stay ready for what's next Change may be the only constant, but itshouldn't affect your ability to provide

experiences. Expectations may be high, but AI allows you tosupport your customers and your business, now and in the future, whatever thecircumstances.Manufacturers must move from production to customer experience,thanks to AI The line between industry and e-commerce is increasingly blurred:discover how AI can help manufacturers move upmarket in the customerexperience. By Caroline Lee, Enterprise Account Executive Last updated August30, 2023 GOOD PRACTICES EXECUTIVE DATA CLIENT EXPERIENCE AI AND AUTOMATION LEADERSHIPINDUSTRIAL SECTOR TECHNOLOGY SECTOR The times are changing. According to someresearch, 66% of manufacturers plan to launch their own e-commerce system inthe next two years. For anyone familiar